Boost customer satisfaction and let your brand thrive
Satisfy your customers’ needs and drive your business forward.
Statistics show that 90% of consumers read between five to ten reviews before trusting a brand. With Vessell, you can gather customer feedback about the products you’re offering. The more positive reviews you gather, the better chances of convincing new shoppers that they’re making the right decision.
Live Chat can benefit your online store in many incredible ways. Reports show that customers who use this feature are three times more likely to make a purchase. With Live Chat, you can also boost customer service and loyalty, uncover customer pain points, and resolve issues faster.
Since your online business is open 24/7, you should be able to answer queries and address issues anytime of the day, too. By having this feature, you can ensure customers’ concerns are handled efficiently, improving your business reputation, and allowing you to stand out from the rest.
Online shopping should not be complicated. An easy-to-navigate e-commerce site will make shopping a breeze for your customers.
This added feature allows your customers to find what they want quickly.
Social Media Sharing
Boost your online presence and drive more traffic to your website by maximizing social media for ecommerce. Apart from building brand awareness, social media also help you to engage your target market, allowing you to connect with users who are interested in your products.
Customer Database Management
A customer database is one of the most important assets your online store can have. Make sure your customers’ information and data are updated so you can give them a better service. By managing your customer database, you can also encourage repeat business and build brand loyalty.